PHOTOS BY MEGAN BLACK PHOTOGRAPHY
Nearly 12 years ago, entrepreneur, realtor – and busy mom! – Brandy McMillian realized she was weary of always being on someone else’s schedule every single day of the week. It was time for her “dream agenda” to receive a much-needed update and definitely more flexibility, adding in time for ball games and school activities with her children.
“I really wanted to be with my kids when they were sick without the worry of not getting paid or making up missed time away from work,” says Brandy.
She enthusiastically launched Your First Class Cleaning in Winston-Salem, a service-based business that allows Brandy to fill a need in the community she is truly passionate about – waking up, or coming home to, a sparkling clean home! Without a doubt, we all agree!
“Honestly, when I first started I was a nervous wreck!” she says. “Would I make it all work? I truly believe word-of-mouth and consistent customer referrals are absolutely everything when it comes to a business.”
Brandy is also convinced community effort and involvement are what make a new small business soar, and she’s an avid supporter of other local small business owners in the area.
“We sincerely cherish the many friendships we have made from our clientele base,” she says. “Most of them have been with us from the very beginning!”
The Your First Class Cleaning team offers weekly, bi-weekly, and monthly cleaning services, as well as move-in and move-out cleanings, or even just a one-time cleaning for special circumstances or a family event. The team services both residential and commercial clients, as well as working regularly with apartments and new construction in the area.
Local realtors are also among their many clients, and Brandy is actually a realtor herself, with Reel Realty in Kernersville.
“I did a great deal of move-in and move-out cleanings for realtors before I became licensed in the cleaning industry, and it has really helped to be able to offer our services to even more clients in the real estate industry. It was a nice way to bring the two fields together,” says Brandy.
When asked what she feels sets her business apart from the others that homeowners, apartment dwellers, and business owners have to choose from in the Winston-Salem area, Brandy emphasizes her team’s goal of impressing the customer at every opportunity, no matter how small the gesture might seem.
“That includes the quality of our service, as well as the ability of my staff to go above and beyond to help each client, no matter what their situation is, and always provide top-notch customer service and complete satisfaction.”
Her amazing staff stands behind that promise, and as the business owner, Brandy knows she would be lost without such a supportive team. She also realizes every company – especially a small business – is based on human relationships. So she has created Your First Class Cleaning to be a company based on trust and respect for one another – and empathy for all of their clientele!
If your home or business needs the special touch of Your First Class Cleaning, give them a call at 336-409-1133 or email firstname.lastname@example.org.